Support: Full-Lifecycle Assurance
Comprehensive service support from deployment and training to maintenance and customization. Ensuring stable operation and value delivery.
Comprehensive Service System
Professional, comprehensive, and efficient support to ensure your system's stability and value creation.
Service Lifecycle Process
Requirement Analysis
In-depth understanding of client workflows and needs.
System Deployment
Professional installation and configuration.
Training
Comprehensive operational training and skill transfer.
Operation & Maintenance
7×24 technical support and maintenance.
Optimization & Upgrade
Continuous optimization and system updates.
Customization Services
Custom modules and multi-platform applications tailored to unique business needs. Clear process, timeline, and pricing for easy decision-making.
Technical Support & Maintenance
Expert technical team ensures stable operation. Rapid response to issues, system upgrades, and interface optimization to adapt to business and policy changes.
Training & User Guidance
Standard manuals, video courses, and on-site training for rapid system adoption. Reduces learning curve for quick implementation and efficient usage.
Long-term Advisory Service
Industry expert team provides supply chain digitalization optimization advice aligned with business growth plans. Maximizes system value for cost reduction and scaling.
Our Service Advantages
Choose Zhijie for exceptional support experience
Fast Response
15-min response, solution within 1 hour
Expert Team
Technical experts with 10+ years experience
Transparent Service
Clear process and pricing
Continuous Improvement
Regular follow-ups and optimization
Our Commitment
Zhijie Software commits to providing high-quality, efficient support. We focus not only on system stability but also on your business growth, delivering continuous value through technical support and optimization services.
